Crisis

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Ambulance Fire Police

Emergency Services

1300 651 251
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24 hours

SuicideLine Victoria

Free Suicide Prevention Counselling

13 11 14
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24 hours

Lifeline

Online, phone and face-to-face crisis support and suicide prevention.

1300 659 467
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24 hours

Suicide Call Back Service

13 11 26
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24 hours

Poisons Information Service

1800 737 732
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24 hours

1800 Respect

National Sexual Assault, Domestic and Family Violence Counselling Service

13 12 78
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24 hours

Child Protection Crisis Line

A statutory service specifically targeted to those children and young people at significant risk of harm as a result of abuse or neglect and where the parent is unable or not likely protect them from that harm.

1300 104 211
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24 hours

AWH Mental Health Triage Line

24-hour telephone crisis support for residents of North East Victoria and Southern New South Wales

1800 015 188
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24 hours

Safe Steps

Specialist support services for anyone in Victoria who is experiencing or afraid of family violence. Additional supports are available for people with disabilities and people from non-English speaking backgrounds.

1800 888 236
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24 hours

Direct Line

A 24 hour 7 day a week confidential telephone and online alcohol and drug counselling and specialist treatment service for people of all ages and backgrounds including health professionals. DirectLine offers a range of supports, including information and advice, brief interventions and referrals to other services.

1800 628 036
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24 hours

ADF All Hours Support Triage Line

Confidential telephone service for Australian Defence Force members and their families

1300 721 927
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24 hours

Eastern Health Psychiatric Triage Line (Box Hill)

Eastern Health’s Infant Child & Youth – Mental Health and Wellbeing Service offers comprehensive and caring mental health and wellbeing services and support for infants, children, adolescents and young people up to 24 years of age.

1800 806 292
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5pm - 9am

Sexual Assault Crisis Line

Afterhours telephone crisis counselling support, information, advocacy and referral to anyone living in Victoria who has experienced any form of sexual assault at any point in their lives.

1800 55 1800
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24 hours

Kids Helpline

Free confidential and private counselling service specifically for children and young people aged 5 to 25

1300 78 99 78
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24 hours

Mens Line Australia

Offering support for Australian men anywhere, anytime

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Ask Izzy

Ask Izzy is a mobile website that connects people who are in crisis with the services they need right now and nearby.

USA Based
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24 hours

The Trevor Project

The Trevor Project is a leading suicide prevention and crisis intervention nonprofit organization based in the United States for LGBTQ+ young people.